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Setting Up Your White Label Account Lesson 4: App Management
Setting Up Your White Label Account Lesson 4: App Management
Tim Tietz avatar
Written by Tim Tietz
Updated over a week ago

In this article we’ll go over the App Management section of the Admin Control Panel and what the most important actions are that you perform there.

The subjects covered in this article are:

  • What is the App Management section

  • How to create a new app

  • How to clone an app

  • How to update an app’s configuration

  • How to add users as App Owners to an app

What is the App Management section of the Admin Control Panel

The App Management section of the Admin Control Panel is where you manage all of the apps within your White Label account. You can access it by logging-in to your Admin Control Panel and clicking on the “App Management” tab on the left-hand side menu:

Here you can perform a number of actions such as adding new apps, cloning pre-existing apps, changing an app’s configuration, as well as adding users to an app as App Owners so that they can access and edit their apps. You also use the App Management section to access apps when you want to work on them or do other app-related actions such as send out push notifications in those apps.

How to Create a New App

If you would like to create a new app click on the “Add New App” button in the top-right corner of the App Management page:

This will take you to the New App screen:

You’ll need to give your app a unique name and assign it to one of your app configurations. You can enter the app’s name into the App Name field:

and assign it to a configuration using the drop-down menu next to Configuration which will display all of the configurations that you have created for your White Label account:

We recommend that you assign new apps to Trial level configurations while you’re working on them.

You can leave the Bundle ID and Version fields blank as our system will automatically generate those for you once the app is created. We also recommend that you leave the Status field set to “Active” otherwise you won’t be able to access the app’s App Dashboard to work on it. If you want, you can add users as App Owners to the app in the App Owner(s) field which we’ll go over a bit more in detail later in this article.

Once you have given the app a name and assigned it to one of your configurations click the “Create” button in the lower bottom right corner of the New App screen:

How to Clone an App

There’s a number of reasons why you may want to clone an app. Maybe you want to use an app that you’ve already created as a template for your customers to start off with on your DIY page, or maybe you only offer a couple of different app designs to your customers and would like to reuse those designs.

Instead of having to start over from scratch every time, you can save time by creating a clone of your original app design which will have the basic structure of the app already set up in the cloned version. This means that all you’ll need to do is change the information and images within the cloned app for your customer.

To clone an app click on the three dotted icon next to the app that you want to clone and select “Clone”:

Just like when you created a new app, you’ll need to give the app clone a unique name and assign it to a configuration. Once that’s done you’ll see that the button that typically says “Create” at the bottom of the New App screen now says “Clone”. Click on that to create a clone of the original app:

If you plan on using this feature a lot, we recommend that you create a template version of each app design that you’re going to use and then clone those design templates as you get more customers. This means that the templates won’t have any customer specific information in them and instead will have filler text and images. Then leave the template versions as is and make a new clone of the template whenever you sign up new customers.

How to Update an App’s Configuration

As we mentioned earlier, we recommend that you leave apps that you’re currently designing on Trial level configurations. But once you or your customers are ready to publish the app they will need to be moved onto either a Premium, Professional, or Enterprise level configuration. This means that you’ll need to manually change the app’s configuration when you’re ready to publish it to the app stores, unless you have set up the DIY system which does this process for you which we go over in this article.

To change an app’s configuration click on the three dotted icon next to the app that you want to change the configuration of and select “Manage”:

This will take you to the Individual app’s App Management screen:

Scroll down to the “Configurations” section and select the configuration that you want to switch the app over to from the drop-down menu next to “Configuration”:

Once that’s done click the “Update” button:

The app’s configuration will be updated and will be ready for you fill out the app’s Publishing Info in its App Dashboard to send it off to our publishing team to be published.

How to add users as App Owners to an App

Depending on how you want to run your White Label business, you might choose to give your customers access to their apps to work on and manage them. If this is the case you can do this by adding them to the app as an App Owner. App Owners can access all elements of their app in the App Dashboard except for User Management and Tagging.

You can add users to an app as App Owners by either adding them to the app when you first create their app by entering in their email address into the “App Owners” field of the New App screen:

Or if you want to add them to a pre-existing app, click on the three dotted icon next to the app that you want to add them to and select “Manage”:

Once you’re at the Individual app’s App Management screen scroll down to the “App Owners” section and enter in their email address then click “Assign”:

When you add someone to an app as an App Owner they’ll automatically receive an email with a link to access the App Dashboard for their app.

This concludes our fourth lesson where we went over the App Management section of the Admin Control Panel. In our next lesson we’ll go over User Management.

Other Lessons In This Series

Now that you have completed this lesson, you can continue on to the other lessons in this series here:

Still have questions? No problem! Reach out to us and we’d be happy to help :)

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