In this article, we will cover our newest enhancement to the BuildFire Control Panel - The ability to Filter and archive Push Notifications. In order to utilize this feature you need to be on a Subscription that allows you to utilize Push Notification Analytics.
In order to access this new feature you will want to log into your Control Panel and click on "Notifications" and then "Analytics"
Under "Analytics" you can now Filter your Push Notifications by the following:
Click on the Search Box First:
In the search box, you can now filter your notifications:
This can be filtered in the following way:
Audience
Recent
Archived
All
You can select a Date Range by searching From X date to Y Date
Once you have set your filtered parameter you can then back to "Notifications" and then click on "Groups"
Under "Groups" you will now be able to move your Users Groups from High to Low or Low to High to help filter the notifications being viewed in the App's notification history.
FAQ: Why not simply delete a Push Notification?
Here are some great reasons why deleting a push notification may be more harmful than you realize.
Reduced User Engagement: Push notifications are a direct way of engaging users. They can prompt users to open the app, remind them of features or content they might be interested in, and generally increase user activity. Without these reminders, some users might forget to use the app altogether.
Missed Important Updates: For certain apps like those for news, weather, or emergency services, push notifications can deliver time-sensitive and crucial information. Without these alerts, users might miss out on important events or developments.
Decreased User Retention: Regular and relevant push notifications can play a role in retaining users. Without them, there might be a decrease in the overall user retention rate as people gradually move away or forget about the app.
Decline in Revenue: For apps that rely on in-app purchases or ads, push notifications can remind users of sales, new items, or special offers. Without these prompts, there might be a decrease in potential earnings.
Lack of Real-time Interaction: For social apps or messaging platforms, push notifications inform users about new messages, friend requests, or interactions. Removing them could affect real-time communication and social interactions on the platform.
Inability to Prompt for Feedback: Many apps use push notifications to request feedback or reviews from users. This feedback can be invaluable for improving app functionality and user experience.
Over-reliance on Other Communication Channels: Without push notifications, apps might need to rely more heavily on other channels like email or SMS, which can be more intrusive or less effective.
Increased Support Requests: Without timely notifications, users might not be aware of certain features, updates, or issues. This could lead to an increase in support or helpdesk requests.
Missed Personalization Opportunities: Modern push notifications can be personalized based on user behavior, preferences, and location. This level of personalization can enhance the user experience significantly, but without push notifications, these opportunities are missed.
Perceived Lack of Features: From the user's perspective, the absence of push notifications might make the app seem less feature-rich or outdated compared to competitors.
User Misunderstandings: If an app previously had push notifications and they are suddenly removed, it might confuse long-time users. They might believe that there's a problem with their device or the app itself.
If you should have any questions, please feel free to reach out to support here and we will be more than happy to help!