User tags allow you to segment users, secure content, personalize experiences, and target specific groups. There are three types of tags:
System-generated tags (e.g., $$registered) automatically applied by Buildfire
Auto-assigned tags created through registration fields or feature-level behavioral tagging
Manually created tags used for staff access, special permissions, or unique roles
Once tags exist, you can use them to control access, display or hide content, grant permissions, or send targeted push notifications.
How to use User Tags
Log in, go to Users in the left navigation
Go to User Tagging tab
Create a new tag
Click Add New Tag
Enter the tag name and click Save
Assign a tag manually to a user
Go to User Management
Select a user, open User Tags
Search for the tag, click Add, then Save
Assign tags automatically based on behavior
Open any plugin
Click the Tagging tab
Enter the tag name and click Add Tag
Assign tags automatically from registration fields
Go to User Access → Login Screen → Customize
Add custom fields (e.g., dropdown, multi-select)
Tags will be created and assigned based on user responses
Restrict access to a plugin using tags
Open the plugin
Click the Security tab
Turn on Require Login
Turn on Require Tags, then add the tag and click Add Tag
Show or hide sections within plugins using tags
Open a plugin that supports section visibility (e.g., Custom Action Folder)
Edit the section and add a tag under User Tags
Grant special permissions using tags
Example: In Locations, go to Settings → Global Entry Permissions
Add a tag to allow users to add locations, photos, or content
Control side menu visibility using tags
Go to Navigation → Side Menu → Settings
Use Secured Features to set items to Enabled, Disabled, or Hidden
Send targeted push notifications
Go to Push Notifications → Standard Notification
Click Add Segment, then filter by tag
Remove a tag from specific users
Go to User Tagging, search for the tag, click Edit
Remove the tag from the user and click Save
Delete a tag entirely
Go to User Tagging
Click the X next to the tag and confirm
Manage tags in bulk
Go to User Tagging → Bulk Import
Download the CSV template
Fill out: Email, Tags to Add, Tags to Remove, Adjust Overall Tags
Upload the CSV to apply changes