Overview
The Community Wall plugin is one of the most powerful tools for encouraging in-app user engagement. It allows users to post, comment, like, and interact in a shared feed. This plugin is perfect for communities, events, or group-based discussions.
Once installed, users will see a community feed where they can interact. You can customize posting permissions, enable private chat, and even require tags or purchases to access the space.
Required
Community Wall plugin installed (Boost plugin – available on Standard, Growth, and Scale plans)
Users must be logged in to interact (login is mandatory due to Apple and Google policies)
To preview your changes as you customize the plugin, you’ll need to sign into your app as a user—this is the only way to view the interactive builder.
How to use the Community Wall plugin
Log in, go to Builder in the left navigation
Click the + button at the top left to open the Plugin Marketplace
Search for Community Wall, then click Add Plugin
Name your feature and choose whether to add it to the side menu, then click Add
Click into the plugin to configure settings
Under the Content Tab, add a welcome message in the WYSIWYG box – this appears at the top of the wall
Under the Settings Tab you will need to configure your users settings. You can
Auto Subscribe: Automatically adds users to the wall when they open it
Post Permissions: Choose whether all users can post or limit it to specific tags
Comment Permissions: Choose who can comment—everyone or only tagged users
Private Chat: Allow all, none, or only tagged users to initiate chats
Chat Plugin: If you have enabled the Private Chat, you can use the default option or you select a custom chat plugin like Inbox or Private Chat
Disable Follow/Leave: Prevent users from unsubscribing from the wall
Show Members: Toggle visibility of subscribed users
Follow Users: Let users follow others to get notified about their posts
View Profiles: Allow users to view each other’s profile info
Action Button: Add a custom button (e.g., link to another plugin) that appears at the top of the wall
Click Save to apply your changes
Under the Security Tab
Login is required and cannot be disabled
Optionally, enable Require Tags for added access control
Under the Tagging Tab
Automatically tag users when they visit the wall (behavioral tagging)
Under the Purchase Tab
Gate the Community Wall behind a one-time purchase or subscription
Under the Analytics Tab
View daily views, top users, devices, login dates, and other metrics
Under the Language Tab
Customize terminology shown on buttons and labels (e.g. change "Leave Group" to "Leave Community")
Pro tips
Use tags to personalize posting permissions and streamline discussion organization.
Add Community Wall to your app's nav bar or home screen for easy access.
Link Community Wall to Events Manager so users can chat about specific events.
Troubleshooting tips
Users can’t interact? Make sure they are logged in.
Private chat not working? Check if it’s enabled and linked to a valid chat plugin.
Can’t find the wall in app? Ensure it’s added to navigation or set as the home screen.